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EI-Technologies Lebanon’s dedication and CRM knowledge were above our expectations
It all started with our need for a system that provides a seamless customer experience, and the realization of how important a centralized system is, to give us the much needed 360 degree view of our business.
January 22, 2021/by Elida Abdo
Dreamforce To You Keynote Round-up 2020.
The Dreamforce To You keynote “Success Together” was filled with announcements around the Salesforce Customer 360. Marc Benioff, Salesforce Chair and CEO, alongside special guests from major brands, brought their energy to make this first virtual keynote a success.
December 16, 2020/by Elida Abdo
Salesforce Live Event
The 4th industrial revolution is reshaping the future of work. With the introduction of AI, Robotics, IoT, and other technologies, businesses must be prepared for the new world that lies ahead.
October 30, 2020/by Elida Abdo
The four innovations that change everything
Christophe Bellocq, Partner at EI-Technologies, analyses four recent innovations of the platform and their implications on the Salesforce users supported by EI-Technologies.
September 2, 2020/by Elida Abdo
Changing your database structure : A strategic challenge for 360°customer relations
To get a true 360° view of a customer and optimize the use of your CRM tools, it is crucial to have a thoroughly consolidated customers’ database.
August 10, 2020/by Elida Abdo
ISVs : The Lego strategy
The Salesforce Apps created by Independent Software Vendors (ISV) are more agile, more accessible, and simpler. Therefore, they enhance and simplify the customers’ processes and the company’s productivity while increasing the engagement rate of coworkers. A True performance accelerator!
August 10, 2020/by admin